Billing related questions
Is my billing and shipping information secure with you?
At Ayoka, we value your privacy. We guarantee that your billing information is not shared with any other third party.
How safe is my credit card transaction with you?
We use CCavenue’s payment gateway, which is a VeriSign secured shopping gateway. VeriSign is widely acknowledged as the world's best and most trust worthy Net Authentication Agency. None of your credit card details come to us. You get to enter you card information directly in the payment gateway webpage, thus removing any chance of your credit card information getting leaked.
What are the payment methods available with you?
You can pay using a credit card, debit card, online transfer from your savings accounts if you are an Indian resident, or our various offline payment options if you are an Indian resident.
We accept VISA*, MASTER CARD*, AMERICAN EXPRESS, DINERS CLUB, CITIBANK E-CARDS and JCB CARDS.
For offline payment options, click here.
I am not sure if my credit card has been charged or not. What do I do?
If you are not sure whether your account has been charged or not, do not worry, just mail us on This e-mail address is being protected from spambots. You need JavaScript enabled to view it with you transaction details, timing, amount and ordered item code. We will revert to you in 48 working hours.
